jamahir
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@Naofumi @jamahir
I have questions for you guys, actually what is the composition of India IT service export in term of the service given like how many percentage is calls center and other ??
I know they target English speaking market like US and Britain, do you know the marketing approach they use to penetrate this market ???
Call center business is ITES ( IT Enabled Services ) and is not IT ( which is software generation for foreign companies sited in India like Robert Bosch does, export and maintenance in on-located sites in USA and Britain like Infosys and Wipro do ).
I don't think there are many call centers in India now. For example, years ago Dell used to have call center in India for its USA and Britain customers but I think they shifted to Philippines. I think most call centers that were sited in India have also moved to Philippines.
But I don't know about the numbers. Perhaps @T90TankGuy will be able to give that information. AFAIK he used to be in managerial position in various IT companies in India. Same for your question about marketing.