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Netflix Blocked by Indonesia’s Top Telecom Provider
Telkom objects to some of streaming-video service’s offerings, lack of a permit to provide content
Netflix Chief Executive Reed Hastings earlier this month. PHOTO: ROBYN BECK/AGENCE FRANCE-PRESSE/GETTY IMAGES
By
RESTY WORO YUNIAR
Updated Jan. 27, 2016 7:11 a.m. ET
JAKARTA, Indonesia—Indonesia’s biggest telecommunications provider blocked access to Netflix Inc.’s video-streaming service on Wednesday, posing an obstacle to the U.S. company’s newly launched operations in the world’s fourth most-populous country.
State-owned PT Telekomunikasi Indonesia Tbk., or Telkom, said it cut off access to the service after concluding that Netflix didn’t have a permit to operate as a content provider in Indonesia. It also said it objected to some of the material available on Netflix, including what it said was violent and adult content, echoing complaints made this month by the Indonesian Film Censorship Board and traditional cable-television operators.
“Netflix’s content should adjust to regulations in Indonesia,” Arif Prabowo, Telkom’s vice president for corporate communications, said in a statement. “We take this step to protect the Indonesian people.” Telkom cited a 2009 film law that states all films should be approved by Indonesia’s censor board.
In response to Telkom’s ban, Netflix said it intends to comply with local laws and regulations where applicable, but indicated that it didn’t have to apply for permits in the same way as conventional cable networks.
“Netflix is an Internet television network, not a traditional broadcaster,” a Netflix spokeswoman said. “We are an on-demand service that allows people to choose to subscribe and decide what, where, and when to watch.”
The service is still available on non-Telkom networks in Indonesia.
Telkom, the operator of the country’s largest cellular network, accounts for more than half of the total Indonesian market. It also owns Internet-service providers IndiHome and Wi-Fi.id, and a local video-on-demand service called UseeTV.
Analysts say that Netflix’s expansion into Indonesia, one of an additional 130 countrieswhere the service was introduced this year, is poised to threaten local cable-TV operators and the growth of the local film industry.
“Netflix has the potential to disrupt the local television and cinema industry as they have a similar target market: those who live in urban areas and like international movies,” said Heru Sutadi, executive director at the Information and Communication Technology Institute, a Jakarta-based consultancy. “They could stop paying for premium cable TV and switch to Netflix, which offers a cheaper subscription price.”
Indonesian regulators appeared to have been caught off guard by the Netflix rollout. Previously, regulators had blocked the country’s 85 million Internet users from accessing video-streaming service Vimeo LLC, user-generated social network Reddit Inc. and Imgur LLC’s photo-sharing service for the companies’ failure to censor their content. Vimeo and Reddit are still blocked.
Ride-sharing service Uber Technologies Inc., which has operated in Indonesia since August 2014, is permitted to do business in the country under the condition that it establish itself as a foreign investment firm. Uber is working on completing that process.
Indonesian government officials have urged Netflix to talk with regulators to ensure the company complies with local laws. Minister of Information and Communication Technology Rudiantara said Tuesday that the video-streaming service should establish a legal entity in Indonesia, as most foreign providers offering Internet-based media services are required to do. He also said the company should apply for a permit to provide content electronically.
“We don’t have a regulation yet for ‘over-the-top’ content providers such as Netflix. These business models are often ahead of the regulation,” said Mr. Rudiantara, who like many Indonesians goes by one name. “Over-the -top” refers to content delivered via Internet.
In lieu of regulation, “Netflix should also self-censor its contents like what local television channels have been doing,” he said.
Netflix said it already had a guidance system in place, including a feature that can prevent children from viewing certain content.
“The service includes ratings guides and episode synopses to help people make informed choices about what is right for them and their families. For those who want additional control or parental controls, we provide a PIN code system to ensure children can’t view certain content,” a company spokeswoman said.
Mr. Rudiantara said the government would decide next month whether to restrict access to Netflix. He said that if officials deem its content as beneficial to consumers, it would consider creating a regulation to allow Netflix and other video-streaming services to operate freely in the country. At this time, “we won’t block Netflix,” he said.
http://www.wsj.com/articles/netflix-blocked-by-indonesias-top-telecom-provider-1453896220
Telkom objects to some of streaming-video service’s offerings, lack of a permit to provide content
Netflix Chief Executive Reed Hastings earlier this month. PHOTO: ROBYN BECK/AGENCE FRANCE-PRESSE/GETTY IMAGES
By
RESTY WORO YUNIAR
Updated Jan. 27, 2016 7:11 a.m. ET
JAKARTA, Indonesia—Indonesia’s biggest telecommunications provider blocked access to Netflix Inc.’s video-streaming service on Wednesday, posing an obstacle to the U.S. company’s newly launched operations in the world’s fourth most-populous country.
State-owned PT Telekomunikasi Indonesia Tbk., or Telkom, said it cut off access to the service after concluding that Netflix didn’t have a permit to operate as a content provider in Indonesia. It also said it objected to some of the material available on Netflix, including what it said was violent and adult content, echoing complaints made this month by the Indonesian Film Censorship Board and traditional cable-television operators.
“Netflix’s content should adjust to regulations in Indonesia,” Arif Prabowo, Telkom’s vice president for corporate communications, said in a statement. “We take this step to protect the Indonesian people.” Telkom cited a 2009 film law that states all films should be approved by Indonesia’s censor board.
In response to Telkom’s ban, Netflix said it intends to comply with local laws and regulations where applicable, but indicated that it didn’t have to apply for permits in the same way as conventional cable networks.
“Netflix is an Internet television network, not a traditional broadcaster,” a Netflix spokeswoman said. “We are an on-demand service that allows people to choose to subscribe and decide what, where, and when to watch.”
The service is still available on non-Telkom networks in Indonesia.
Telkom, the operator of the country’s largest cellular network, accounts for more than half of the total Indonesian market. It also owns Internet-service providers IndiHome and Wi-Fi.id, and a local video-on-demand service called UseeTV.
Analysts say that Netflix’s expansion into Indonesia, one of an additional 130 countrieswhere the service was introduced this year, is poised to threaten local cable-TV operators and the growth of the local film industry.
“Netflix has the potential to disrupt the local television and cinema industry as they have a similar target market: those who live in urban areas and like international movies,” said Heru Sutadi, executive director at the Information and Communication Technology Institute, a Jakarta-based consultancy. “They could stop paying for premium cable TV and switch to Netflix, which offers a cheaper subscription price.”
Indonesian regulators appeared to have been caught off guard by the Netflix rollout. Previously, regulators had blocked the country’s 85 million Internet users from accessing video-streaming service Vimeo LLC, user-generated social network Reddit Inc. and Imgur LLC’s photo-sharing service for the companies’ failure to censor their content. Vimeo and Reddit are still blocked.
Ride-sharing service Uber Technologies Inc., which has operated in Indonesia since August 2014, is permitted to do business in the country under the condition that it establish itself as a foreign investment firm. Uber is working on completing that process.
Indonesian government officials have urged Netflix to talk with regulators to ensure the company complies with local laws. Minister of Information and Communication Technology Rudiantara said Tuesday that the video-streaming service should establish a legal entity in Indonesia, as most foreign providers offering Internet-based media services are required to do. He also said the company should apply for a permit to provide content electronically.
“We don’t have a regulation yet for ‘over-the-top’ content providers such as Netflix. These business models are often ahead of the regulation,” said Mr. Rudiantara, who like many Indonesians goes by one name. “Over-the -top” refers to content delivered via Internet.
In lieu of regulation, “Netflix should also self-censor its contents like what local television channels have been doing,” he said.
Netflix said it already had a guidance system in place, including a feature that can prevent children from viewing certain content.
“The service includes ratings guides and episode synopses to help people make informed choices about what is right for them and their families. For those who want additional control or parental controls, we provide a PIN code system to ensure children can’t view certain content,” a company spokeswoman said.
Mr. Rudiantara said the government would decide next month whether to restrict access to Netflix. He said that if officials deem its content as beneficial to consumers, it would consider creating a regulation to allow Netflix and other video-streaming services to operate freely in the country. At this time, “we won’t block Netflix,” he said.
http://www.wsj.com/articles/netflix-blocked-by-indonesias-top-telecom-provider-1453896220