Developereo
ELITE MEMBER
- Joined
- Jul 31, 2009
- Messages
- 14,093
- Reaction score
- 25
- Country
- Location
so quality (US accent) and low cost makes it a better option in the call centre market
According to the article, Filipinos are more expensive. The big draw, as you mentioned, is the familiarity with American culture.
As for accent, Filipinos have a strong accent; nobody would mistake them for an American although, with their grasp of American culture, they could probably pretend to be a recent immigrant.
But in the data category of the BPO business
India still makes it mark
That's correct.