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The ‘world’s worst’ airports for 2013 are…

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The Philippines' main Manila airport terminal has been named the world's worst for the second year in a row in a survey by an online travel website.

Officials on Friday brushed off the survey results, insisting conditions were being improved.

"The Guide to Sleeping in Airports" website said Manila's crowded Terminal 1 was ranked the world's worst by travellers based on comfort, convenience, cleanliness and customer service.

Reviews posted on the site mentioned "dilapidated facilities", dishonest airport workers -- particularly taxi drivers -- long waiting times and rude officials.

"These are old issues," Terminal 1 manager Dante Basanta told AFP, adding that the problems were already being addressed by the government.

He conceded that the Manila airport, with a capacity of about 6.5 million passengers annually, was overstretched, handling 8.1 million travellers last year.

Terminal 1, the oldest of its four passenger terminals, was built 32 years ago.

The government has launched a 2.5-billion-peso ($58 million) renovation programme for the terminal.

It is also attempting to decongest it by moving at least three million passengers a year to a newer terminal.

World’s Worst Airports for 2013

1. Manila NAIA (Terminal 1)
2. Bergamo
3. Calcutta
4. Islamabad
5. Paris Beauvais
6. Chennai
7. Frankfurt Hahn
8. Mumbai
9. Rome Flumicino
10. Los Angeles

World’s Best Airports for 2013

1. Singapore Changi
2. Seoul Incheon
3. Amsterdam
4. Hong Kong
5. Helsinki Vantaa
6. Munich
7. Zurich
8. Kuala Lumpur
9. Vancouver
10. Frankfurt am Main
 
How do you expect islamabad's small airport to serve all of the northern Pakistan? Thank lord the new one is underconstruction
 
Completely agree with the choice of Islamabad. Too crowded halls for immigration and other stuff, no ergonomics, poor planning, and above all, the ASF staff.

I just came from Islamabad and on ticket my name was like "last name/Mr Middle name", while on passport it was "First, Middle" and then surname was in a separate header.

I had to explain to the guy for 10 minutes that this is the general pattern in tickets!!!
 
Wonder what positions are Beijing and Shanghai international airports. HongKong is slipping faster than I think It was #1 of the world for several years

Some of the american airports are getting fairly old like La Guardia and some of the terminals at JKF, Newark etc
 
How do you expect islamabad's small airport to serve all of the northern Pakistan? Thank lord the new one is underconstruction

imagine if didn't had P.Musharraf, we could have been repeating what we did in Lahore. i.e renovate old airport.
 
Islamabad international will soon be out of the list of worst airports, it's due to complete in mid 2014.
 

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