MEGA projects are again making headlines. Not only Pakistan but other countries are also approving gigantic projects. Malaysia recently built a whole new city ââ¬Ëputrajayaââ¬â¢ to function as its new administrative capital.
Canada is planning to build a thousand kilometer pipeline in its western region to export its oil. The Three Gorges Dam in China, another mega project, is near completion after 16 years of work. South American countries are planning a mega-pipeline, which will run from Caribbean Sea in the north to Argentina in the south.
Despite their low success rate, mega projects have always been popular with decision makers because these projects appear to be solution of many diverse problems. President Musharraf, for example, wants to built big dams to make more water available to farmers, reduce the possibility of floods, reduce electricity rates for industrial consumers, to increase exports, decrease poverty in the region where dam will be built.
Now, a major hurdle __ non-availability of large financingââ¬âwhich previously hampered many mega projects, has been removed. Due to the merger mania that swept the globe during the 1990s, now banks have become bigger and have the capacity to successfully finance these projects. Finally, advance in computer technology has helped the cause of mega projects. It is now possible for a project manager to have real-time information about millions of small things which can possibly derail the project.
The basic characteristics, which distinguish mega projects from other projects, are singularity, complexity and massive scale/ scope. Singularity points toward the uniqueness of each mega project. While ordinary projects can be exact replica of other projects completed in the past, mega projects are distinct and project managers donââ¬â¢t have much to draw lessons from. Therefore, management for mega projects is done with an open mind and emphasis is on learning while doing.
The Chinese company, Sino Hydro, which was contracted to built Gomal Zam dam in Frontier province had experience in building dams so its management thought Gomal Zam dam will be similar and ignored the peculiar circumstances (political volatility in the area). This was their undoing. Ignoring the singularity of the project and not taking precautionary measures, led to canceling of the contract.
Mega projects are also complex as they require different types of experts, professionals and organisations to work together in harmony. Building Gwadar project, for example, involves not only building a port but also two oil terminals, a grain terminal and procurement of port handling equipment costing millions of dollars.
Moreover, construction of coastal highway from Karachi, a railway line from Dalbandin, a transmission line from Turbat, a five star hotel and other residential facilities, although not officially part of the project, are crucial for the success of the Gwadar port.
The third distinguishing characteristic of mega projects is their scope and scale. They are spread over a large area, effect millions of people and are completed in many years.
A pertinent example will be the ââ¬ËThree Gorgesââ¬â¢ dam project. During the 16 years of its completion, around $100 billion have been spent and millions of people have been displaced. Its 600 km long reservoir, with 18 million acre feet capacity, is the largest in the world and this dam will be producing 85 billion kwh of electricity per year. Compare it with Pakistanââ¬â¢s proposed Kalabagh dam, which will generate only 11.4 billion kwh annually.
Mega projects are a challenge to the discipline of project management. Since huge amount of man-hours, capital and expertise is involved, it is important that these projects succeed but unfortunately lot of them fail. This leads us to the crucial question ââ¬ËWhat are the success factors for mega projects?ââ¬â¢
The most important success factor in mega projects is related to how the goals are formulated and how much they are changed during the course of the project. As mega projects are colossal affairs, having many goals, it is very important to prioritize them at the start of the project. Many times, after the start of project, decisions cannot be made, as project goals appear contradictory.
Prioritisation of goals will make sure that the whole project management team is striving toward one goal. Another reason for the failure of mega projects is change of goals during the course of the project.
Since mega projects completion is spread over a number of years, governments, socio-economic scenario, international affairs are different from what they were when the project was conceived. Therefore, planners sometimes change the goals of the project to align it with the changing scenario. This change might lead to total failure of the project as it will make project management to change its focus, contracts, time-line and finances, leading to all kinds of disarray.
Coordination is also crucial for mega projects. Project managers have to coordinate different activities, different work cultures, procurement from different sources and work at different locations sometimes hundreds of miles apart for a long time, if they want their mega project to succeed.
Another success factor is how project managers deal with risk and uncertainty. Mega projects come with mega risks. Careful planning at the start is essential to avoid risks. A risk management system that identifies risks and then builds contingencies in the project plan is essential. But even after careful planning, due to mega projectsââ¬â¢ complexity and scale, things donââ¬â¢t go as planned.
Therefore, project managers should be comfortable with uncertainty and willing to make difficult decisions with whatever data they have. Timidity or waiting for all the necessary information to arrive have led to delay, cost escalation and failure of many mega projects.
Finally, formation, capacity and structure of the projects management organization are also important for the success of mega projects. A separate project management organization should be established at an early stage of the project so that it is involved in the decision-making and has complete control on the project. This organisation should have representation from the major stakeholders in the project. Capacity of this organization should be enhanced by a transparent merit-based recruitment policy.
But it is also important to give preference to local people and recruit at least most of the blue-collar workers from the area where the project is based. This will enhance the ownership and acceptability of the project, another factor necessary for projectââ¬â¢s success. Gwadar port project made a major mistake in this regard as it failed to even shift its office to the site, leading to protests from local people and escalating the costs of the project.
Experience has showed that structure of the project management organisation should be a balance between being hierarchical and flat or ââ¬Ëdemocraticââ¬â¢. A hierarchical structure makes decision-making easy and avoids delays but democratic structures make sure that mistakes are identified early and are not swept under the carpet to threaten the whole project later on.
Mega projects success is important for the fast growth of an economy. As Pakistani government starts its mega projects, it is important that the success factors are carefully taken into consideration and nothing is left to chance.