Is it me or obama does look desperate.Here are some statistics pertaining to it, bpo
- * number of people employed in overall IT industry in India (end 2006):
1.3 million directly -- 3 million indirectly [BBC Jan 07]
- staff employed in ITES-BPO : 2002/03: 171,100 -- 2003/04: 245,100
(ITES-BPO: IT enabled Services - Business Process Outsourcing) [GTF; 2005]
- staff employed in outsourced customer service: 2002/03: 65,000 -- 2003/04: 95,000
[GTF; 2005]
- annual employee attrition (staff turnover) in voice based BPO (i.e. outsourced
call centres): up to 70-80% in some voice BPOs [GTF; Jan 2006
- * number of people applying at Infosys in Bangalore: 1.4 million in 2006 [BBC Jan 07]
- * number of workers hired by Infosys in Bangalore per year: 30,000 [BBC Jan 07]
- * people employed by three major Indian IT firms (Infosys, Wipro, TCS):
2006: between 52,000 and 83,000 each-- 2001: between 10,000 and 20,000 each --
1996: between 1,000 and 9,000 each [BBC Jan 07]
- * people employed abroad by major IT firms: Wipro: 11,000 -- TCS: 20,000
[BBC Jan 07]
- annual salary hike in IT services 2003: 14% [2004]
- * levels of pay for legal professionals in India as used in LPO
(Legal Process Outsourcing): 10% - 15% of that of US lawyers [DNA May 06]
- * standard salary for call centre worker in India: around 1.2 lakh Rs
(120,000Rs or 1,600 GBP) per year or 10,000 Rs per year [BBC Jan 07]
- call centre salary in Gurgaon (in the state of Haryana, but more considered a
suburb of Delhi): 8,000 to 14,000 Rupees per month [2004]
- * number of members of WBITSA (West Bengali organisation representing
IT worker's rights): 500 [BBC Jan 07]
- * number of IT workers in West Bengal: 2006: 40,000 (incl. call centre staff)
[BBC Jan 07] -- 2004: 20,000 [BBC Oct 04]
- * contribution to India's GDP by Business Process Outsourcing (BPO):
estimated for Financial Year 2007: 5.4% -- Financial Year 2006: 4.8% [FE Jan 07]
- * exports of BPO services: 2006: 13bn GBP -- expected 2010: 30bn GBP [BBC Jan 07]
- * export of software services and IT-BPO in financial year 2006-07 according
to Nasscom: approx 16.3bn GBP (31bn USD) [FE Jan 07]
- * increase of world wide share of the global outsourcing market by Indian
companies: within the last 4 years from 0.5% to 7% [BBC Jan 07]
- revenue from BPO & call centres in fiscal year 2004-05: 5.2bn USD [c/net; Jun 05]
- revenue from export of software and services industry in fiscal year 2004-05:
17.2bn USD [c/net; Jun 2005]
- total revenue in software industry in fiscal year 2003-04: 15.9bn USD [GTF; 2005]
- export of goods and services of India's IT and outsourcing industries in fiscal
year 2003-04: 7 billion GBP [BBC sep 04]
- revenue percentage of software industry exports 2003-04: 78% [GTF; 2005]
- contribution of outsourcing to India's total software exports: 29 % [BBC sep 04]
- Bangalore's (Karnataka's state capital) revenue from overseas outsourcing: 32 %
of India's total overseas outsourcing revenue of 10 bn Euro [BBC Sep 04]
- * value of shares sold in 1999 by Bangalore based company Infosys:
approx 37 million GBP [BBC Jan 07]
- * current market value of major IT firms: Infosys: 17 billion GBP --
Wipro: 13bn GBP -- TCS: 13bn GBP (all figures approximately, with exchange rate
1.9 USD = 1 GBP) [BBC Jan 07]
- * current annual revenue of major IT firms: Infosys: 1.1 billion GBP --
Wipro: 1.2bn GBP -- TCS: 1.6bn GBP (all figures approximately,
with exchange rate 1.9 USD = 1 GBP) [BBC Jan 07]
- * area of the Infosys campus in Bangalore: 40 acres [BBC Jan 07]
- * number of major international companies which have IT operations in
Bangalore: more than 500 [BBC Jan 07]
- * concentration of IT sector in Bangalore: 40 percent of the whole of
India's IT industry [BBC Jan 07]
- * population in Bangalore: estimate for 2015: 10m -- 2006: 6.5m -- 1990: 2.8m --
1970: 1.6m [BBC Jan 07]
- * expected future share by India of the emerging global KPO market: 70% of
the estimated 17bn USD global KPO market (KPO: Knowledge Process
Outsourcing) [DNA May 06]
more on e-commerce on telecom & IT stats page
now there r about 15 million unemployed in america.So even if it bpo employs 2million directly[for the whole world ] outsourcing alone cant be the major reason for americas woes,given the hue and cry thats being raised.