India is losing its hold on ITeS Services

[Kaniska]

Cheaper is not the excuse here...Actually Brazil and Philipines are more expensive..in terms of wages than India..the problem in India is exploitative profiteering..While the enterprise owner makes a lot of money, the wages meted out to the labors are extremely poor and akin to "exploitation". Which means the employee has little commitment to his job and has more concentration on his pet project or better job hunting. This results is high employee turn out and stagnation of quality.

One of the other problem of Indian companies is that they expect employes to put in a lot of unpaid hours and called it "work is worship" which basically means incompetent trolls spend after hours doing work they should have finished during official duty hours!

Compared to India, the net quality, talent and dedication to work is much higher in Brazil and Phillipines. No Bias or anything but I never had a good experienced in dealing with these "outsourced" Indian talent! Usually Indian talent which is hired or imported to work "onshore" is of top brass, but this could be more people willing to travel out of their home country for better wages in foreign countries.



Yes, Unchallenged Indian thinking power..Using B2 visas to illegally recruit, H1-B scams, poor quality work..royal screw up of Windows Vista, Adobe, Symantec etc etc..you cannot have quality and talent on the cheap..

U.S. Senate Targets India Outsourcers - BusinessWeek

The Outsourcing Low Cost Lie | Lessons of Failure

The Coming Death Of Indian Outsourcing - Forbes.com

Top Indian CEO: Most American Grads Are 'Unemployable' | Global CIO Blog | InformationWeek Global CIO

Outsourced and fired, IT workers fight back - Computerworld

Saudi government booted out HP and Cisco from government contracts for outsourcing the services on the cheap to India while charging for it in Dollars as per the US rate..if we pay in dollars we expect to be served in quality of dollar..was the argument of the government..Now Juniper and Dell are ruling the day..Micheal Dell (a jew) came to Saudi Arabia and inked the deal to set up local assembly and training of Saudi youth.

I agree to some of your points..But some points that i want to clarify..

Saudi government booted out HP and Cisco from government contracts for outsourcing the services on the cheap to India while charging for it in Dollars as per the US rate

--- Hillarious comparison....It might be the case ...but that does not mean that if one indian company does not deleiver qulality work then whole software industry is inefficient...Your statement is biased...

-- Talking about comparing quality work in between Indian and Brazil....Man you are again biased or you have one off experience.Your reference to unpaid working hours does not revent their employees to quit and look for better job...It is their choice....But that does not dent the fact that they dont perform the quality work.... And again your example is might be bits and peices example.....If brazil has such a huge potential of oursourcing ...then USA corp might never ever have crossed 15 hour flight to do bussiness with India....they would have Brazil in the 1st place...

I beleive you need to put unbiased and rationale thought rather than thinking about Indo Pak rivallary...

 

[Vinod2070]

No.

TCS (which I worked in) is an absolute pleasure, except the Chennai branch.

Wipro , people put in average of 10 hrs a day and similar is the case in Infy.

Well, IT industry does need people to "slog" or put in extra hours at times.

At other times, it is total fun.

Overall, you can have a good "work life balance" if you want it and know how to get it.

 

[nForce]

This other day I wrote 10 lines of CSS and hacked the CIA database.

CSS is not server side script

 

[Roybot]

CSS is not server side script

He was obviously being sarcastic!

 

[Developereo]

It is always good to have competition. But I am against this service industry concept of evolving an economy. It is so terribly dependent that many services exist that may not be needed by our clients in the West. OTOH manufacturing goods are something everyone needs no matter what.

So I think we should focus on manufacturing; NOT exactly cheaper than China because that would be impossible, but on quality goods (neither too high nor too low-- exactly in the midst). That way, India will slowly wean away from the service industry dependency. What's more, we have such a huge internal market that money with the right infrastructure would return back to our companies in the form of profits and due to a large domestic base, we won't need to be so over-dependent on foreign supply alone.

I think we must engage South America more. They have humungous resources... especially Brazil, Venezuela, Columbia, Chile and Argentina.

Not to mention that service sector offshoring is notoriously easy to relocate. A good manufacturing base requires the proper infrastructure for the supply chain, which locks in the client base for some time. This is not true of the services sector.

A call center can be relocated at the drop of a hat, figuratively. So can the vast majority of back office work. All the factors that India cited for Western offshoring into India apply equally well to relocating it elsewhere from India.

Yes, India pioneered the offshoring concept, but others are catching up. India's chief advantage thus far has been price competitiveness, which is fast eroding. India will try to move up the value chain into innovation, but that won't sustain the local employment numbers. In fact, there are signs that the Indian IT giants are opening offices in China, Africa and elsewhere to get the better price advantage.

 

[IndoCarib]

HONG KONG: Germany's SAP AG, the world's biggest maker of business software, is open to acquisitions in Asia and plans to hire more in the fast-growing China and India markets, a senior executive said.

SAP to hire more in India, China - The Times of India

 

[Vinod2070]

Given sufficient economic pressure, anything can be relocated.

Services are easier but manufacturing is increasingly possible to relocate now given the rise of contract manufacturing.

We have been hearing the tales of demise of Indian IT for more than a decade. So far it has not happened.

Of course it doesn't mean it can't happen if we don't keep up with the times.

Indian IT industry adds sufficient value for it's customers and that is not so easy to replicate for anyone.