Feng Leng
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Tesla grilled by Chinese authorities over quality of Model 3 cars
Five Chinese departments, including the State Administration for Market Regulation, ask the carmaker to comply strictly with the mainland’s laws and regulations and protect consumer rights.
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- Five Chinese departments, including the State Administration for Market Regulation, ask the carmaker to comply strictly with mainland laws and rules
- Rap on the knuckles comes after carmaker apologises to China’s State Grid for blaming the state-owned utility for damage caused to a Model 3
The State Administration for Market Regulation (SAMR) said it had conducted interviews with Tesla officials in Beijing and Shanghai recently over safety issues and incidents reported by consumers, including unintended acceleration, battery fires and over-the-air updates, together with Cyberspace Administration of China, Ministry of Industry and Information Technology, Ministry of Transport and Ministry of Emergency Management.
They asked the California-based EV maker to comply strictly with China’s laws and regulations, strengthen its internal management, assume primary responsibility for safety, maintain public safety efficiently and protect consumer rights, according to statement published on SAMR’s website late on Monday.
Competition in the world’s largest market for new-energy vehicles has intensified, pitting Tesla against the likes of home-grown EV start-ups such as NIO, Xpeng and Li Auto.
Electric car sales in China jumped 12 per cent to 1.17 million units in 2020, defying the consumption slump and depressed sentiment due to the coronavirus pandemic. Sales this year may increase by 50 per cent to 1.8 million units and up to 3 million by 2025, spurred by generous government subsidies and new models, according to an estimate by industry officials.
The meeting between Chinese authorities and Tesla executives came a week after the carmaker apologised to China’s State Grid for blaming the state-owned utility’s power system for damage caused to a Model 3.
A Tesla employee told the car’s owner in Nanchang, Jiangxi province, that the car’s inverter was damaged because of a current overload caused by the utility.
After State Grid denied the allegations, Tesla apologised to the company for misleading consumers. It added that the technical issue with the Model 3 car was resolved and further investigation into the problem was conducted.
Over the past few months, local media have reported several complaints lodged by mainland drivers about the quality of the Shanghai-made Model 3 cars.
“The intervention by the ministry-level authorities showed that complaints over Model 3’s quality had risen to such a level that regulators had to give a warning to Tesla to solve the problems,” said Gao Shen, an independent analyst on manufacturing sectors in Shanghai. “It remains to be seen whether harsh punishments, such as fines, would be slapped on Tesla.”
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