Indian telecom company Airtel has been heavily criticised online after it failed to defend a Muslim employee against discrimination from a customer.
When an employee with a Muslim name responded to the female customer's request, she asked for a "Hindu representative".
Airtel initially responded by assigning a representative with a Hindu name.
After this prompted outrage on social media, the company said it did not "differentiate" based on religion.
The row began on Monday when Pooja Singh tweeted that she had "no faith" in the Muslim employee's
"working ethics" since "the Koran may have a different version for customer service".
The exchange quickly went viral and drew strong criticism online. The former chief minister of Indian-administered Kashmir denounced the company, saying he would stop using Airtel.
Omar Abdullah
✔@OmarAbdullah
Dear @Airtel_Presence this conversation is genuine (I’ve seen the timeline myself). I refuse to pay another penny to a company that condones such blatant bigotry. I’m beginning the process of porting my number to another service provider & canceling my DTH & Broadband.
However, many users have continued to criticise the company over the initial response complying with Ms Singh's request.
Many people have also trolled Ms Singh for her tweet - one called her a "Hindu bigot" and another referred to her as a "hatemonger".
Ms Singh has since responded, claiming that those who have criticised her have only proved her right.
https://www.bbc.co.uk/news/world-asia-india-44531517
Her twitter, beware she's not easy on the eye.
https://twitter.com/pooja303singh?ref_src=twsrc^tfw&ref_url=https://www.bbc.co.uk/news/world-asia-india-44531517