PIA Selling Tickets More Then Seats in Plane

[Challanger]

 

[Imran Khan]

its not PIA its common in airline industry. its called Bumping and Overbooking



Overbooking is a common practice in the airline industry today. Airlines will commonly oversell a flight (by selling more seats than available) to compensate for passengers who do not show up on the day of the flight. This practice, however, creates a problem for passengers on flights where there are not enough no-shows and, therefore, not enough seats even though the booking was reserved and confirmed correctly.

In these cases, airlines will generally offer compensation in the form of vouchers, upgrades, points or cash to passengers willing to voluntarily give up their seat and fly at a later time. Such a case is considered “voluntary denied boarding”. Therefore a passenger who volunteers to be bumped from his or her flight would not be eligible for airline compensation.

If no passengers willingly give up their seat on the overbooked flight, the airline will be forced to bump some passengers to a later flight. These cases of overbooking are referred to as “involuntary denied boarding”, which would entitle the passengers to denied boarding compensation if the flight is within EU jurisdiction.

Specifically, under EU Regulation EC 261/04 regarding passenger rights, any passenger involuntarily denied boarding on an overbooked flight departing from an EU airport, regardless of airline or destination, is eligible for airline compensation of up to €600. Additionally, passengers overbooked on flights inbound to the EU operated by an EU carrier are also eligible.

This regulation also establishes guidelines for flight delay compensation, flight cancellation compensation, and compensation for denied boarding and missed connections. In these cases, there is a minimum delay of 3 hours to trigger refund payments. However, in the case of involuntary denied boarding due to overbooking, the passenger is automatically eligible for airline compensation and the airline is still obliged to provide an alternative mode of transport or a refund of the ticket.

Being bumped from your flight is unplanned and unpleasant, at best.

If you are denied boarding, you should react as follows:

1. Go to the ticket counter of the airline in question. Here you will usually be notified of alternative flights. The airlines are obligated to find a satisfactory solution.
2. In order to file a valid airline compensation claim, you should ensure you have written evidence of your denied boarding. This can be in the form of your new boarding cards, if such were printed, or your luggage receipts. In addition, you can have airline personnel put your circumstances in writing.
3. If you required food, accommodation or transport, such as as taxi, it is of utmost importance to keep all receipts to ensure you receive compensation from the airline.
4. Then consider whether you are in a position to enforce your passenger rights against the airline or tour operator. Keep in mind that the three year claim period only applies to airlines – a tour operator will need to be contacted within one month.

You have a right to airline compensation in the event of involuntary denied boarding
Air passenger rights Regulation EU 261/2004 stipulates that compensation of up to 600 Euros is due to passengers who were involuntarily denied boarding at an airport within the EU – regardless of airline or destination. Compensation for involuntarily denied boarding is also due to passengers on flights leaving a destination outside the EU for a destination within the EU, as long as such flights are operated by an EU carrier.

In addition to overbookings, the regulation also covers flight delay compensation, flight cancellation compensation, and compensation for missed connecting flights. Flight delay compensation is due if your flight arrives at its destination with a delay of three or more hours.
In the case of involuntarily denied boarding due to overbooking, passengers are automatically eligible for airline compensation. In addition, the airline must provide an alternative transport option or reimburse the airline ticket price.

Exceptions:

Passengers denied boarding as a result of travelling with invalid travel documents (or without a valid visa) will not be eligible for a refund for overbooking.

Get professional help immediately.

If you were affected by denied boarding because of an overbooking and would like refund.me to file a claim for airline compensation on your behalf, you should follow these steps:

1. To claim your right to compensation for overbooking with refund.me, simply input your flight data on our website.
2. We’ll tell you straight away if you’re entitled to a refund, and to what amount exactly.
3. If the airline refuses to pay, we’ll take your case to court at no extra fee. Our Europe-wide network of passenger rights lawyers has a proven track record in obtaining airline compensation on behalf of our clients.

Once the airline has paid out your airline compensation, we will keep our sector-low commission of only 25 per cent and transfer the rest of your money directly to your bank account!

FAQ: Get Compensation for an overbooked flight
1. What are my options in the event of an overbooked flight?
Being denied boarding and bumped from an overbooked flight is of course not something you have to take in stride. The airline must compensate you. Firstly, the airline must reimburse your unused ticket, including all taxes and fees. Also, the airline needs to provide you with a re-routing (another flight) as soon as possible or at a time convenient to you. However, your airline has a right to wait until it finds a flight with available seats. Whilst you are waiting on your substitute flight the airline must provide you with meals and refreshments, hotel accommodation (if an overnight stay is necessary), transport between the hotel and airport, and two phone calls (or emails or faxes).

2. Will someone look after me in the event of an overbooked flight?
Yes. Every passenger affected by an overbooked flight has the right to adequate assistance. As mentioned above these include free meals and refreshments as well two phone calls, emails or faxes, lodging and transport between the airport and your hotel. If you have to wait several days on your substitute flight, the airline has to pay for your accommodation on those nights.

https://www.refund.me/overbooking/

also you can read here
http://www.independenttraveler.com/travel-tips/air-travel/bumping-and-overbooking

official airlines webs have overbooking info pages also
southwest airlines
https://www.southwest.com/html/generated/help/faqs/overbooking_faq.html

turkish airlines
http://www.turkishairlines.com/en-i...sked-questions/travel-information/overbooking



http://www.pbs.org/newshour/making-sense/how-delta-masters-the-game-of-overbooking-flights/

https://en.wikipedia.org/wiki/Overselling

 

[Pandora]

Happend to me once actually when they didnt let me on plane even though i had booked ticket six months ago. It really pissed me off so i insulted them like hell until they gave a first class seat instead hahaha

 

[LadyFinger]

 

[Arsalan]

SubhanAllah!!!
It means the government have really revived PIA!!
It is is HIGH demand so people are buying tickets like crazy and PIA is selling more tickets then seats.

Another huge achievement of the government indeed.

Mean while in Lahore PIA office police had to use tear gar to disperse thousands of people gathered to try there luck getting the prestigious PIA ticket.

Authorities have investigated that the main chaos was caused due to negligence of army, who were not supposed to be present at the scene but still were not there, NOW HOW BAD IS THIS!!

@Areesh @Akheilos @The Sandman @Moonlight @lastofthepatriots @SBD-3

 

[LadyFinger]

I'm thinking of buying PIA. My broomstick works better.

 

[50cent]

Why choose pia when u have top ranked airlines Emirates etihad gulf air available where customer comes first

 

[RoadRunner401]

This is not overselling this is old Practice of PIA they rather have the plane fly half empty and the crown corporation lose money then to give the seats to the passengers who have booked their tickets months in advance, but if you are willing to pay extra at the time of departure than with a miracle seat opens up.

 

[A.M.]

Every airline carrier in the world does this because you always expect a small percentage of the passengers to cancel or not show up.

The difference between Emirates doing it and PIA doing it? We just do a very shitty job with creating algorithms for it.

 

[Established_1965]

Each and every airline, train hotel and bus service do that.

It's a a common practice

 

[HAIDER]

Pakistan need more airlines in private sector.

 

[Challanger]

Every airline carrier in the world does this because you always expect a small percentage of the passengers to cancel or not show up.

The difference between Emirates doing it and PIA doing it? We just do a very shitty job with creating algorithms for it.

this looks fair answer.

 

[AFlover]

Hi

It's a normal practice I worked for Etihad Airways for more than a decade in RM department,we used to overbook the flight but in a peak season like EId, school summer holidays the overbooking is kept low. Different airlines adopt different methodology among them the common is average no show of a week or average no show of day of the week for entire month to determine the number of overbooking.
But the problem in Pakistan is that that duty manager and airline staff does not extend the compensation that the passengers are entitled to due to overbooking same is being done in India and Bangladesh because normal/average pax does not know or fight for the compensation but the people living in Europe get that by force/by law

 

[hassamun]

Happened with me as well a few years back. My wife was travelling alone on Emirates Airlines. When we arrived at the Check In the Staff made us wait. Then they said all seats were full and if we wanted we could avail a free night in a hotel and Dhs 500 voucher and fly on the next day. My wife simply refused then they somehow upgraded my wife to Business Class and gave her a Dhs 100 Voucher as an apology for waiting...She was travelling from Dubai to Karachi...

 

[X.I.X]

In khabees hukumraanon ke hotay huay aisi hi khbrein sun'nay ko milein gey. You would be surprise to know that it was PIA who makes the base of all the airlines of the Arab and Gulf countries. PIA has also given some free aircrafts to these airlines also. Now you can compare the conditions of both.