Black Alloy
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31 August 2015 - 7-Eleven: The Price of Convenience
"KERRY O'BRIEN, PRESENTER: Tonight on Four Corners: as 7-Eleven goes into damage control, we expose the wage scam at the heart of the multi-billion dollar convenience store empire.
7-ELEVEN WHISTLEBLOWER: There's been a sense of panic in the office. We've suddenly have gone to from turning a blind eye to digging up as much as we can on franchisees and then putting it on the record. And in the short time we've been doing that - the last three or four weeks - almost every franchisee has been caught not doing the right thing, that is to say: not paying correctly.
The only reason that anything has changed is that I think the company now fears that they're going to be exposed.
ADELE FERGUSON, REPORTER: By Four Corners?
7-ELEVEN WHISTLEBLOWER: It seems so.
KERRY O'BRIEN: There have been many inquiries instigated over the years as a result of Four Corners programs, but we've never actually had one announced before the story's gone to air - until now.
The story is our joint investigation with Fairfax Media, which reveals a pattern of widespread wage fraud inflicted on workers across many of the 620 convenience stores run by the 7-Eleven chain across Australia - an empire that generates more than $3 billion in sales a year.
We will clearly show this practice cannot be explained away simply as the fault of a few rogue franchisees. It's done with the complicit knowledge of head office.
At the top of the chain: a brother and sister who have amassed a fortune. In contrast, we have many examples of workers at 7-Eleven outlets being seriously underpaid or not paid at all, as well as falsified records and simple blackmail.
Having declined to answer the many awkward questions we'd have liked to ask them for the program, the 7-Eleven head office this afternoon announced that they would establish an independent panel, chaired by "an eminent and qualified Australian" to examine the allegations.
Our reporter is Adele Ferguson."
7-Eleven: The Price of Convenience - Four Corners
Massive investigation in Australia about 7 Elevens exploiting Indian students the sad thing is that most 7 Elevens are owned by other Indians.
"KERRY O'BRIEN, PRESENTER: Tonight on Four Corners: as 7-Eleven goes into damage control, we expose the wage scam at the heart of the multi-billion dollar convenience store empire.
7-ELEVEN WHISTLEBLOWER: There's been a sense of panic in the office. We've suddenly have gone to from turning a blind eye to digging up as much as we can on franchisees and then putting it on the record. And in the short time we've been doing that - the last three or four weeks - almost every franchisee has been caught not doing the right thing, that is to say: not paying correctly.
The only reason that anything has changed is that I think the company now fears that they're going to be exposed.
ADELE FERGUSON, REPORTER: By Four Corners?
7-ELEVEN WHISTLEBLOWER: It seems so.
KERRY O'BRIEN: There have been many inquiries instigated over the years as a result of Four Corners programs, but we've never actually had one announced before the story's gone to air - until now.
The story is our joint investigation with Fairfax Media, which reveals a pattern of widespread wage fraud inflicted on workers across many of the 620 convenience stores run by the 7-Eleven chain across Australia - an empire that generates more than $3 billion in sales a year.
We will clearly show this practice cannot be explained away simply as the fault of a few rogue franchisees. It's done with the complicit knowledge of head office.
At the top of the chain: a brother and sister who have amassed a fortune. In contrast, we have many examples of workers at 7-Eleven outlets being seriously underpaid or not paid at all, as well as falsified records and simple blackmail.
Having declined to answer the many awkward questions we'd have liked to ask them for the program, the 7-Eleven head office this afternoon announced that they would establish an independent panel, chaired by "an eminent and qualified Australian" to examine the allegations.
Our reporter is Adele Ferguson."
7-Eleven: The Price of Convenience - Four Corners
Massive investigation in Australia about 7 Elevens exploiting Indian students the sad thing is that most 7 Elevens are owned by other Indians.
