The mismanagement in railway catering services is a very well known and debated topic among Indians. Recently passengers have complained about food quality in the premium trains and these have been discussed to death in media forcing the govt to create a fact finding body.This report is only 5 hours old.
The point is, though mismanagement exists which nobody would deny, there is a visible improvement in service which hardly gets our media attention. We can all hope that, after this report gets submitted in the parliament, Railway management will be stringent to block the loopholes that still exists.