Grow up guys - the managers and the employees of Taj had no duty bound obligation to protect the victims and it is primordial tendency to protect oneself before thinking of others.
But the fact the employees of Taj defied that instinct and were ready to lay their life to protect the 'guests' do warrant a significant research as to what goaded them to do that.
If a single employee had done that then it is a fit case for a psychologist to examine him, but since it was
the only response of all the employees , it is obvious that the place ,
a business establishment ,and its ethics had something to do with that.Hence the study by a business school.
whats the big deal here ?? Is it because it is India or because the name Pakistan will inevitably come into that case study?