Maybe the sides should arrange a better system to manage tourism across the customs at the border to prevent illegal activity and arbitrary behavior by the officers. The two sides are also better to have someone around to speak both languages to prevent any misunderstandings, which usually lead to unnecessary confrontations.
The fact is that both Vietnam and China are developing nations at different stages. China's services are more developed and streamlined with better discipline.
The interesting thing about the incident is that, according to the report, the man was simply heading to make a phone call and a customs official lady began to shout at him. Then six-seven officers took him off and assaulted him on another floor.
That's a hell of an experience. Normally, even if he misunderstood or did something wrong, the assault on him by the officials who are there to protect people in the first place cannot be justified. At best, he would be taken to a room and the matter would be solved through communication.
Nonetheless, the border is there to stay; and the two sides have no other option but improve the process.
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Vietnam expands border gate economic zone to boost trade with China
2016-11-17 Xinhua
HANOI, Nov. 16 (Xinhua) -- Vietnamese Prime Minister Nguyen Xuan Phuc has approved an expansion of a Border Gate Economic Zone in the country's northern China-bordering Lao Cai province to boost cross-border trade between Vietnam and China.
According to the decision taking effect recently, the Lao Cai Border Gate Economic Zone, some 250 km northwest of the capital Hanoi, will include a tax area, a border gate area and other functional areas, reported Vietnam's state-run news agency VNA on Wednesday.
The expanded zone is expected to be put into operation by the first quarter of 2017.
With the expanded economic zone, Lao Cai's import-export revenue is forecast to reach 4.6 billion U.S. dollars by 2020 and 10 billion U.S. dollars by 2030, said VNA.