fatman17
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$50bn global trade prospects for Pakistan
By Romail Kenneth
KARACHI: A $50 billion industry with 30% per annum growth rate linked with $700 billion E-commerce trade world wide is available for Pakistan, said Abdullah Butt, President, Association of Call Centre Operators (ACCO) Pakistan.
Currently there are 70 call centres operating in the country and still there is so much business available internationally, that even if 100 call centres each of 100 seats are working in Pakistan, still there will be more business coming in, he said while talking to Daily Times here on Friday.
Butt said, despite supporting this industry the government has never taken serious steps to promote this industry, which can bring huge investment in the country and could help to an instinct control unemployment, which is rapidly increasing every year.
For any international call centre operations, the nerve is telecom link and in Pakistan the weakest support one has is the telecom link and the cost of the utility is so high that the more you use the more you pay. The process of import is very cumbersome and expensive, he added.
Visa constraints on international employees and investors; security issues; a very heavy bureaucratic approach towards the industry; lack of mass awareness of this industry by government and private media; no training subsidisation by government; lack of IT- enabled infrastructure are some of the problems.
this only shows the potential in our country if only the law and order situation normalises.
By Romail Kenneth
KARACHI: A $50 billion industry with 30% per annum growth rate linked with $700 billion E-commerce trade world wide is available for Pakistan, said Abdullah Butt, President, Association of Call Centre Operators (ACCO) Pakistan.
Currently there are 70 call centres operating in the country and still there is so much business available internationally, that even if 100 call centres each of 100 seats are working in Pakistan, still there will be more business coming in, he said while talking to Daily Times here on Friday.
Butt said, despite supporting this industry the government has never taken serious steps to promote this industry, which can bring huge investment in the country and could help to an instinct control unemployment, which is rapidly increasing every year.
For any international call centre operations, the nerve is telecom link and in Pakistan the weakest support one has is the telecom link and the cost of the utility is so high that the more you use the more you pay. The process of import is very cumbersome and expensive, he added.
Visa constraints on international employees and investors; security issues; a very heavy bureaucratic approach towards the industry; lack of mass awareness of this industry by government and private media; no training subsidisation by government; lack of IT- enabled infrastructure are some of the problems.
this only shows the potential in our country if only the law and order situation normalises.