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SpaceX inks 1st deal to provide Starlink internet service on planes

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Starlink will provide inflight Wi-Fi service for the charter airline JSX.


SpaceX just secured its first deal to provide inflight internet service on airplanes using its Starlink constellation of broadband satellites.

The service will be available later this year to customers of JSX, a charter airline company that plans to equip 100 planes with Starlink-provided inflight Wi-Fi.

"The service will be offered to all JSX customers at no charge, and will not require logging in or other complexities associated with legacy systems," JSX representatives said in an emailed statement on Thursday (April 21) that announced the new deal.

A JSX spokesperson declined to disclose the value of the contract when asked by Reuters. SpaceX has been in discussions with several airlines in recent months, the Reuters report added, but it's unclear who else might be willing to take the service in-air.

Delta Airlines told the Wall Street Journal, however, that it recently conducted "exploratory tests" of Starlink's internet technology in a bid to potentially reach business users.


Neither SpaceX nor its founder and CEO, Elon Musk, has commented on the JSX deal on Twitter to date, although Musk said in 2021 that SpaceX was targeting different airplane types for Starlink.

"Schedule driver there is regulatory approval," Musk tweeted on June 25, alluding to the Federal Aviation Administration that oversees the airline industry. "Has to be certified for each aircraft type. Focusing on 737 & A320, as those serve most number of people, with development testing on Gulfstream."

JSX's Embraer ERJ aircraft were not on Musk's list from that time. The regional jets, however, cater to business users as they are low-volume (30 seats each) and fly point-to-point between several high-population cities, mainly in the western U.S. and Texas. JSX also offers valet service and a 20-minute check-in process in the airport, compared with the typical 90 minutes or more for domestic journeys.

Starlink is a great option for rural or remote customers frustrated with their existing internet options, SpaceX representatives have said. This client group could include airline business customers looking for better internet in-air, to continue their work on the go.

"Users can expect to see download speeds between 100 Mb/s and 200 Mb/s, and latency as low as 20ms in most locations," the Starlink home page states of its service to ground terminals. The page does not say what those speeds might be at 30,000 feet (9 kilometers) above Earth.

Starlink's rapid service relies upon a steady supply of satellites that SpaceX ferries to orbit on its Falcon 9 workhorse rocket. SpaceX has already launched more than 2,300 Starlink satellites and may eventually loft about 30,000. The megaconstellation's potential impact on astronomy, launch services and the space debris environment has drawn criticism from some scientists and other stakeholders.
 
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Delta tests SpaceX’s Starlink internet for in-flight Wi-Fi service​


Delta Air Lines has conducted tests of SpaceX’s Starlink satellite internet with an eye toward potentially offering the wireless service to its passengers in the future, the carrier’s top boss said this week.

Delta CEO Ed Bastian said the airline has engaged in preliminary talks with SpaceX, the private space firm founded by billionaire Elon Musk. SpaceX is billing Starlink as a high-speed, low-cost internet service capable of providing access around the world.

It’s unclear what form the tests took or how soon Starlink might roll out on Delta’s passenger planes.

Bastian declined to discuss specific details about the tests, according to Wall Street Journal. Delta has previously called for expanded access to cheap, effective Wi-Fi service on flights.

Delta representatives did not immediately return a request for comment on the matter.

Musk has touted Starlink’s potential as a source of internet for air travelers in recent months.

Last October, the billionaire said SpaceX was “talking to airlines about installing Starlink” — adding that the service would provide “low latency” and “half gigabit connectivity in the air.” Musk has also said SpaceX was aiming to get Starlink certified for use on Boeing 737 and Airbus A320 planes because they “serve [the] most number of people.”

Starlink had 250,000 global subscribers as of March, according to Jonathan Hofeller, one of the company’s executives for commercial sales. Speaking at a conference last month, Hofeller said air travelers have come to expect better internet service.

“The expectation has changed faster than the technology,” Hofeller said, according to the Wall Street Journal.

Starlink likely faces some regulatory hurdles before it can gain wider adoption on airlines. While the Federal Communications Commission has cleared SpaceX to conduct tests for the service, any equipment installation must be approved by the Federal Aviation Administration.

The FAA declined the Journal’s request for comment.

Meanwhile, Delta has expanded its in-flight internet offerings — making Viasat satellite internet available on more than 300 of its planes for $5 per customer per flight.

SpaceX has already launched more than 1,900 satellites into orbit — with plans to launch thousands more as it expands and improves the Starlink service.

But the firm faces mounting permission from Amazon’s secretive “Project Kuiper,” which announced plans last month for its own satellite launches to facilitate a low-cost broadband internet system.


Starlink has garnered international attention in recent weeks after Musk made the service available in Ukraine to assist those impacted by Russia’s unprovoked invasion of the country.

 
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Internet service on U.S. airlines is about to get a lot better. Here's how​


Fast, reliable Wi-Fi on a plane is as unlikely as sitting in a row with an empty seat. But the era of lost connectivity while airborne may be ending.

A spate of new in-flight connection deals in recent weeks, including the first aircraft contracts signed by SpaceX's Starlink satellite unit, aim to make high-speed Wi-Fi less glitch-free over the next three years on most domestic flights operated by major U.S. carriers. The latest in-flight deal came Wednesday when Southwest Airlines said it would add a second Wi-Fi provider, Viasat Inc., for faster speeds on more than 400 new Boeing 737 Max aircraft.

In this  Tuesday, April 28, 2020 file photo, Southwest airlines jets are stored at Sky Harbor International Airport in Phoenix. Southwest Airlines is dealing with technology problems that have delayed and canceled flights for two straight days.

In this Tuesday, April 28, 2020 file photo, Southwest airlines jets are stored at Sky Harbor International Airport in Phoenix. Southwest Airlines is dealing …

Airlines are racing to offer improved connection speeds and reliability as post-pandemic competition for travelers has stepped up, particularly for high-revenue premium passengers. With expanded satellite bandwidth, the airlines' goal is to replicate the same internet experience in-flight that people have come to expect on the ground.

It's no longer an amenity just for corporate road warriors, Don Buchman, vice president of commercial mobility at California-based Viasat, said in an interview. "You need to have it — it's kind of like serving water and coffee," he said.

Elon Musk's Starlink became the first of several planned low-Earth orbit satellite systems to enter the aviation market last month. Hawaiian Holdings and Dallas-based JSX said they'll offer SpaceX's Wi-Fi product to passengers for free, though neither carrier has a definitive date for availability. Hawaiian Holdings said April 25 it plans to equip three aircraft types with Starlink, with the first planned in 2023.

Other satellite-based Wi-Fi providers in the rapidly evolving space include Anuvu Inc., which provides service from its own and other satellites; Intelsat, which acquired Gogo Inc.'s commercial airline business two years ago; and OneWeb Ltd., a startup partially owned by the U.K. government that's working on a service for aircraft.

Space Exploration Technologies Corp. has pitched its Starlink Wi-Fi internet product to four of the largest U.S. airlines, without success to date. It faces questions about reliability and price competitiveness, according to people familiar with the issue.

Delta Air Lines said it has tested the new SpaceX service, according to a spokesman, but hasn't publicly commented on any plans to offer it. American Airlines and Southwest also have had discussions with Musk's company, according to people familiar with the process at each carrier.

American declined to comment, while Southwest said it's "keeping an eye on" new technology, including systems like Starlink. A SpaceX spokesman and a Starlink sales executive did not respond to messages seeking comment.

The first jets likely to be fitted with Starlink's service will be Hawaiian's Airbus A321neos flying to the U.S. West Coast, said Avi Maniss, a senior vice president at the airline who helped to evaluate various options before the company chose Starlink. Hawaiian avoided Wi-Fi in its fleet for many years because satellite coverage in the Pacific had been spotty, but has high hopes for the new service offered by SpaceX.

"We are at one of those junctures in the industry where there's new technology where it's worth carriers looking at," Maniss said.

Airlines are weighing the costs and benefits of newer and smaller satellite constellations such as those operated by OneWeb and Starlink versus traditional and larger satellites in higher geostationary orbits like those of ViaSat, Intelsat and Eutelsat.

Alaska Airlines has talked with SpaceX about Starlink but last month opted for Intelsat service for more than 100 new Boeing 737 Max aircraft, adding to the Intelsat/Gogo 2Ku system currently available on more than 150 jets.

"For a new entrant into this market, there are certain table stakes that are required for support," said David Scotland, product manager for inflight entertainment and connectivity at Seattle-based Alaska. "Everything that they're doing is very impressive, there's no denying that, and the speed at which they work is very impressive," he said of Starlink, noting that Alaska is continuing to exchange information with SpaceX officials.

Viasat is by far the largest provider, with an estimated 3,300 aircraft under contract, according to William Blair. The satellite telecommunications giant has service contracts for broadband capacity with Delta, American, United Airlines, Southwest and JetBlue Airways Corp.

"ViaSat is now the main Wi-Fi provider for all the 'Big Four' airlines in the United States," Louie DiPalma, a William Blair analyst, said in a note Wednesday. "While we expect that SpaceX will win new contracts, ViaSat has now locked up the most valuable global fleets."

A planned trio of new Viasat-3 satellites, with the first launching in late summer, will provide global coverage and lead to more widebody jet deals, according to Buchman. That could unlock the Holy Grail of Wi-Fi for the jet set: Fast, reliable and affordable service globally.

Delta plans to have 530 of its mainline aircraft with the Viasat system by year's end. Viasat has also won new business from startup Breeze Airways, established by JetBlue founder David Neeleman, which will install that company's service on its new Airbus A220 aircraft.

Southwest's new Viasat deal complements existing internet service across its 737 fleet, priced at $8 per flight, which Anuvu has provided since early 2010.

Formerly known as Global Eagle Entertainment before emerging from bankruptcy in 2021, Denver-based Anuvu plans to transition from its current patchwork of geostationary satellites to a new $5 billion low-Earth orbit constellation from Canadian satellite operator Telesat Corp., called Telesat Lightspeed, with worldwide coverage. That network of 188 satellites is expected to begin commercial service in 2026, three years later than planned.
 
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SpaceX Signs First Starlink Deal with an Aircraft Maker: De Havilland Canada​



SpaceX has signed another customer for its Starlink satellite internet and in-flight Wi-Fi, this time with aircraft manufacturer De Havilland Canada, based out of Toronto, Ontario.

According to De Havilland Canada, it will be refreshing its Dash 8-400 aircraft with new features to “enhance passenger appeal with more functionality and flexibility”, said the company on Tuesday

One of these new upgrades includes built-in Starlink internet for in-flight Wi-Fi, which offers much faster speeds than any existing product offering for aircraft, whether it be satellite or air-to-ground systems.

“The Starlink antenna’s lightweight and aerodynamic form factor enable a more sustainable operation with fuel savings not capable with other legacy systems,” explained De Havilland Canada, which noted it will work with Starlink to integrate the service on its aircraft.

“As we work toward relaunching the production of the Dash 8-400 aircraft, our design weight increases and cabin enhancements, which are available to retrofit in-service aircraft, illustrate De Havilland Canada’s ongoing commitment and investments to support the worldwide fleet,” said Jean-Philippe Côté, Vice President, Programs, De Havilland Canada, in a statement.

“Our solutions offer our operators many opportunities to increase operational flexibility and to provide a passenger experience that is equivalent to that on new production aircraft. In addition, our design weight increases for the Dash 8-400 aircraft will allow operators to meet the increasing passenger weight allowance requirements mandated by Transport Canada, the FAA and various other aviation authorities, without any impact on revenue.”

According to De Havilland Canada, this is the first deal between Starlink and any OEM of airplanes. The Toronto company says this decision to partner with SpaceX for Starlink highlights its “customer focus and agility as an organization.”

De Havilland says the Starlink kit includes the antenna dish, power supply unit, Wi-Fi wireless access point and applicable wiring.

SpaceX has inked other Starlink in-flight Wi-Fi deals with Hawaiian Airlines and JSX, but this is the first time the company is working with an aircraft maker.

On Sunday, SpaceX launched another batch of Starlink satellites into low Earth orbit; the launch matched the total number of SpaceX launches from 2021 and so far we’re only into July.
 
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Indeed, one of the carrier's biggest selling points is that its passengers can use private terminal facilities, giving its flights a rather exclusive feel. JSX also notes that these services, which will be operated by Embraer ERJ series aircraft, will feature a spacious 1-1 seating configuration. Its CEO, Alex Wilcox, stated:

Our customers on these flights will also enjoy free high-speed SpaceX Starlink WiFi on almost all aircraft by the end of the year."
 
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JSX expects to begin operating its first passenger-carrying flight featuring SpaceX's Starlink in-flight connectivity (IFC) service by October, according to comments made by the charter operator's CEO Alex Wilcox at the Future Travel Experience (FTE) Global event this week.
 
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JSX-6-1260x696.jpg


Starlink will provide inflight Wi-Fi service for the charter airline JSX.


SpaceX just secured its first deal to provide inflight internet service on airplanes using its Starlink constellation of broadband satellites.

The service will be available later this year to customers of JSX, a charter airline company that plans to equip 100 planes with Starlink-provided inflight Wi-Fi.

"The service will be offered to all JSX customers at no charge, and will not require logging in or other complexities associated with legacy systems," JSX representatives said in an emailed statement on Thursday (April 21) that announced the new deal.

A JSX spokesperson declined to disclose the value of the contract when asked by Reuters. SpaceX has been in discussions with several airlines in recent months, the Reuters report added, but it's unclear who else might be willing to take the service in-air.

Delta Airlines told the Wall Street Journal, however, that it recently conducted "exploratory tests" of Starlink's internet technology in a bid to potentially reach business users.


Neither SpaceX nor its founder and CEO, Elon Musk, has commented on the JSX deal on Twitter to date, although Musk said in 2021 that SpaceX was targeting different airplane types for Starlink.

"Schedule driver there is regulatory approval," Musk tweeted on June 25, alluding to the Federal Aviation Administration that oversees the airline industry. "Has to be certified for each aircraft type. Focusing on 737 & A320, as those serve most number of people, with development testing on Gulfstream."

JSX's Embraer ERJ aircraft were not on Musk's list from that time. The regional jets, however, cater to business users as they are low-volume (30 seats each) and fly point-to-point between several high-population cities, mainly in the western U.S. and Texas. JSX also offers valet service and a 20-minute check-in process in the airport, compared with the typical 90 minutes or more for domestic journeys.

Starlink is a great option for rural or remote customers frustrated with their existing internet options, SpaceX representatives have said. This client group could include airline business customers looking for better internet in-air, to continue their work on the go.

"Users can expect to see download speeds between 100 Mb/s and 200 Mb/s, and latency as low as 20ms in most locations," the Starlink home page states of its service to ground terminals. The page does not say what those speeds might be at 30,000 feet (9 kilometers) above Earth.

Starlink's rapid service relies upon a steady supply of satellites that SpaceX ferries to orbit on its Falcon 9 workhorse rocket. SpaceX has already launched more than 2,300 Starlink satellites and may eventually loft about 30,000. The megaconstellation's potential impact on astronomy, launch services and the space debris environment has drawn criticism from some scientists and other stakeholders.
That’s the greatest stuff in universe. Until now wifi on plane sucks. It’s expensive and worst of all very slow.extremely expensive. Other options like LTE or 5G are limited in volume and not cheap either.
I thinking of buying starlink dish and so I can work from everywhere.
It’s not so expensive now. Everything I need for less than 800 euros.
 
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That’s the greatest stuff in universe. Until now wifi on plane sucks. It’s expensive and worst of all very slow.extremely expensive. Other options like LTE or 5G are limited in volume and not cheap either.
I thinking of buying starlink dish and so I can work from everywhere.
It’s not so expensive now. Everything I need for less than 800 euros.

Musk's Starlink Delivers 100mbs Inflight WiFi On JSX Flight​

WiFi speeds of 100mbs on an aircraft 30,000 feet high seems almost unthinkable, but in typical fashion Elon Musk says he can do that.

Last week a group of media types onboard a JSX flight over California enjoyed inflight WiFi exceeding 100 megabits per second. The Ookla app measured the speed, which was more than enough for streaming Netflix and YouTube videos, WhatsApp two-way video chats, internet surfing and emails.

The system being demonstrated was Starlink, which has been chosen by regional carrier JSX Air and Hawaiian Airlines as its inflight WiFi provider. The one-hour flight flew from Burbank to San Jose, and although there were only around twelve people onboard, other devices boosted demand to the equivalent of 20 to 30 passengers on the system. No doubt, the existing suppliers, like Viasat and Intelsat, will point to the small number of passengers on the system, and it's legitimate to ask if Starlink can support 300+ passengers on a Hawaiian Airlines widebody.

Starlink, part of Elon Musk's Space Exploration Technologies Corporation (SpaceX), uses a constellation of low-flying small satellites to deliver its broadband. Since the satellites are closer to earth, they circle the planet every 90 to 120 minutes to provide a more robust signal that arrives sooner, giving less lag than higher altitude systems. The downside is that the smaller satellites have less capacity or bandwidth capability and may struggle to meet the demands of large aircraft in crowded skies. So far, Starlink has had success delivering broadband to rural customers in sparsely populated areas, with around 400,000 subscribers receiving their internet via more than 3,000 satellites.

In April, Hawaiian Airlines announced it had selected Starlink to provide free high-speed, low latency broadband on flights between the islands, the continental US, Asia and Oceania. The airline said it was equipping its Airbus A330-200 and A321-200neo aircraft and its incoming Boeing B787-9 Dreamliner fleet with Starlink. It is not planning on installing the service on its fleet of 19 Boeing B717-200 that operate short-haul flights in the Hawaiian Islands. CEO Peter Ingram said Starlink would give the airline the best connectivity experience available in the air. He added:

"We waited until technology caught up with our high standards for guest experience, but it will be worth the wait. Our guests can look forward to fast, seamless and free WiFi to complement our award-winning onboard Hawaiian hospitality."
Outside the aircraft, another attraction is the small footprint of the Starlink receiver. Bloomberg describes the flat antenna as "not much bigger than a large pizza box." This suits the JSX fleet of Embraer jets more so than the larger and more bulky swiveling dishes widely used by other satellite services. According to ch-aviation.com, JSX has a fleet of 29 Embraer aircraft, including two EMB-135ERs, 14 EMB-135LRs and 13 EMB-145LRs.

Bloomberg also said that SpaceX had pitched Starlink to four of the largest US airlines without success and had missed out on a US government subsidy for $866 million because the system was "still developing technology." The largest inflight provider is Intelsat, which has about 2,000 aircraft linked by its satellites and 1,000 aircraft connected by air-to-ground systems that communicate with earthbound gear. Its rival Viasat has systems on approximately 1,930 aircraft with agreements to outfit another 1,210 aircraft.

For the benefit of our global audience, it would be great to hear how well inflight WiFi is working in your part of the world.
 
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Musk's Starlink Delivers 100mbs Inflight WiFi On JSX Flight​

WiFi speeds of 100mbs on an aircraft 30,000 feet high seems almost unthinkable, but in typical fashion Elon Musk says he can do that.

Last week a group of media types onboard a JSX flight over California enjoyed inflight WiFi exceeding 100 megabits per second. The Ookla app measured the speed, which was more than enough for streaming Netflix and YouTube videos, WhatsApp two-way video chats, internet surfing and emails.

The system being demonstrated was Starlink, which has been chosen by regional carrier JSX Air and Hawaiian Airlines as its inflight WiFi provider. The one-hour flight flew from Burbank to San Jose, and although there were only around twelve people onboard, other devices boosted demand to the equivalent of 20 to 30 passengers on the system. No doubt, the existing suppliers, like Viasat and Intelsat, will point to the small number of passengers on the system, and it's legitimate to ask if Starlink can support 300+ passengers on a Hawaiian Airlines widebody.

Starlink, part of Elon Musk's Space Exploration Technologies Corporation (SpaceX), uses a constellation of low-flying small satellites to deliver its broadband. Since the satellites are closer to earth, they circle the planet every 90 to 120 minutes to provide a more robust signal that arrives sooner, giving less lag than higher altitude systems. The downside is that the smaller satellites have less capacity or bandwidth capability and may struggle to meet the demands of large aircraft in crowded skies. So far, Starlink has had success delivering broadband to rural customers in sparsely populated areas, with around 400,000 subscribers receiving their internet via more than 3,000 satellites.

In April, Hawaiian Airlines announced it had selected Starlink to provide free high-speed, low latency broadband on flights between the islands, the continental US, Asia and Oceania. The airline said it was equipping its Airbus A330-200 and A321-200neo aircraft and its incoming Boeing B787-9 Dreamliner fleet with Starlink. It is not planning on installing the service on its fleet of 19 Boeing B717-200 that operate short-haul flights in the Hawaiian Islands. CEO Peter Ingram said Starlink would give the airline the best connectivity experience available in the air. He added:


Outside the aircraft, another attraction is the small footprint of the Starlink receiver. Bloomberg describes the flat antenna as "not much bigger than a large pizza box." This suits the JSX fleet of Embraer jets more so than the larger and more bulky swiveling dishes widely used by other satellite services. According to ch-aviation.com, JSX has a fleet of 29 Embraer aircraft, including two EMB-135ERs, 14 EMB-135LRs and 13 EMB-145LRs.

Bloomberg also said that SpaceX had pitched Starlink to four of the largest US airlines without success and had missed out on a US government subsidy for $866 million because the system was "still developing technology." The largest inflight provider is Intelsat, which has about 2,000 aircraft linked by its satellites and 1,000 aircraft connected by air-to-ground systems that communicate with earthbound gear. Its rival Viasat has systems on approximately 1,930 aircraft with agreements to outfit another 1,210 aircraft.

For the benefit of our global audience, it would be great to hear how well inflight WiFi is working in your part of the world.
I just notice it’s actually cheaper.

$460 for hardware
$80 per month subscription service
 
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Starlink takes to the air on first JSX flight​


SpaceX has announced that Starlink took its first flight on a JSX jet this week. JSX and SpaceX partnered earlier this year to provide free in-flight WiFi on all of the planes operated by the small semi-private airline based out of Dallas, Texas.

In a tweet from the official SpaceX Twitter account, the aerospace company said passengers enjoyed high-speed, low-latency internet on the first Starlink-equipped JSX jet this week.

In a follow up, SpaceX said more JSX jets will be equipped with Starlink Aviation “in the weeks ahead,” highlighting that “as soon as you walk on your flight, the internet works.”


The claim of high-speed, low-latency internet was backed up by one passenger who tweeted that he was able to watch Netflix on his flight.

While this is the first passenger flight onboard a Starlink-equipped JSX jet, this is not the first time JSX has taken passengers in the air to test Starlink. Back in September SpaceX held a demo of their Starlink internet service onboard a JSX plane for a select group of media.

Since JSX became the first airline to sign a deal with SpaceX for Starlink service on their planes, Hawaiian Airlines has also announced they have partnered with SpaceX for Starlink to be added to some of their routes.


Delta Airlines has also done some preliminary testing of Starlink, but has not officially announced a deal with SpaceX yet.
 
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