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Passenger finds worms in India mid-flight sandwich

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Hafizzz

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Passenger finds worms in India mid-flight sandwich - Hindustan Times

Air India said on Tuesday an investigation was underway after a passenger found worms in his sandwich mid-flight.

The passenger made the discovery during a flight from New York to New Delhi on September 28 on India's struggling flagship carrier.

The passenger reported the incident to Air India, but said he did not hear anything back for two weeks, according to the Press Trust of India.

"We are investigating the caterer regarding this incident," airline spokesman Prasad Rao told AFP in New Delhi.

The spokesman said the airline maintained high standards, including hygiene conditions, adding that this was a "very rare incident".

The loss-making airline has been hit by a string of issues, including over safety. In May, a flight to Bangalore was diverted to another city after the pilot returned from a toilet break and found the door to the cockpit jammed shut.

Air India also this year suspended a senior pilot caught drunk just before he was to fly a passenger aircraft.

Air India is the country's fourth-largest airline by market share, and has been hit hard by rising fuel prices and fierce competition from private carriers that have added to a legacy of labour problems and crushing debts.
 
Anything can happen in Air India ... I wont surprise if anyone says that only pics of food served instead of real food over there...

bloody sarkari khatmals...:pissed:
 
@Jungibaaz What do you think this kind of thread improves the quality of PDF????

(Btw i agree with your action on my first post in this thread :))

No. But, as long as it isn't in violation of forum rules. It can stay.
 
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air india suffers huge losses. this may be the reason they have to sacrifice food quality for cost saving
 
If there's one thing I can vouch for on Air India, it's the quality and consistency of their onboard meal services. Excellent food, a la carte menus, the best alcohol, wine and cheese...you name it. Surely, these types of incidents are extremely rare, and surely, the caterers at JFK (from where the fight had originated) need to be sued big time.
 
Indian airline now blames the US food supplier for worms in the sandwich :

Air India investigates 'worm sandwich' allegations
BBC News - Air India investigates 'worm sandwich' allegations

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Loss-making Air India has been hit by a string of issues, including safety concerns


Air India is to launch an investigation after a passenger said he had found worms in his mid-flight sandwich, a company spokesman has told the BBC.

The passenger allegedly made the discovery during a flight from New York to Delhi on 28 September.

It is the latest in a series of mishaps to hit India's struggling and heavily indebted flagship carrier.

Media reports say that a large panel in the underneath of an Air India jet fell off in mid-air on Saturday.

Experts quoted in Indian newspapers say that although the Bangalore-bound Dreamliner aircraft landed safely, the incident put about 150 passengers on board at a grave risk.

The Indian Directorate General of Civil Aviation is probing the incident, which Air India officials said was not an emergency even though there had been a "gaping hole" in the aircraft.

Dreamliner aircraft have worldwide been hit hit by numerous technical and safety problems since the first aircraft was displayed in 2009.
'Very rare'

Correspondents say that it is unclear whether the creatures discovered in the sandwich incident were worms or maggots.

An Air India spokesman told the BBC that the incident "involved a leading caterer who supplies all US airlines".

He said that the food was picked up in the US not in India.

"We have already taken suitable action against the caterer," the spokesman said.

He described the incident as "very rare" and said that normally caterers had very strict hygiene conditions.

The spokesman said that "a full investigation" into the incident was now under way.

The loss-making airline has been hit by a string of issues, including safety concerns.

In May an Air India flight was forced to land after the pilot was locked out of the cockpit during a toilet break.

He was unable to gain access to the cockpit because of a jammed door.

Earlier in the same month the airline said that it was investigating an incident in which the autopilot system of a passenger jet was accidently switched off.

The Mumbai Mirror reported that a stewardess had accidentally turned it off while two pilots took a break.
 
Indian airline now blames the US food supplier for worms in the sandwich :

Genius

The flight was from NY to New Delhi.

Where do you expect the airline to pick up food for the flight from ?

Does PIA carry packed parathas and achar for a return trip or picks up food from where the flight takes off like all airlines world wide do ?
 
Passenger finds worms in India mid-flight sandwich - Hindustan Times

Air India said on Tuesday an investigation was underway after a passenger found worms in his sandwich mid-flight.

The passenger made the discovery during a flight from New York to New Delhi on September 28 on India's struggling flagship carrier.

The passenger reported the incident to Air India, but said he did not hear anything back for two weeks, according to the Press Trust of India.

"We are investigating the caterer regarding this incident," airline spokesman Prasad Rao told AFP in New Delhi.

The spokesman said the airline maintained high standards, including hygiene conditions, adding that this was a "very rare incident".

The loss-making airline has been hit by a string of issues, including over safety. In May, a flight to Bangalore was diverted to another city after the pilot returned from a toilet break and found the door to the cockpit jammed shut.

Air India also this year suspended a senior pilot caught drunk just before he was to fly a passenger aircraft.

Air India is the country's fourth-largest airline by market share, and has been hit hard by rising fuel prices and fierce competition from private carriers that have added to a legacy of labour problems and crushing debts.

I am not surprised??? They have no sense of customer service and their flights are always behind schedule. I just wish they privatized their operations because they have no clue about punctuality, flight safety and customer service.
 
Genius

The flight was from NY to New Delhi.

Where do you expect the airline to pick up food for the flight from ?

Does PIA carry packed parathas and achar for a return trip or picks up food from where the flight takes off like all airlines world wide do ?

Please don't defend bad service. Even if they picked up the food in NY does not absolve their liability, and safety standards. Somewhere there was lapse and hence this incidence. I would be asking them to refund my ticket because of their lapse.
 
Please don't defend bad service. Even if they picked up the food in NY does not absolve their liability, and safety standards. Somewhere there was lapse and hence this incidence. I would be asking them to refund my ticket because of their lapse.

AI cannot absolve itself from defects in what it serves.

I was responding to a remark by a poster.
 
air india suffers huge losses. this may be the reason they have to sacrifice food quality for cost saving

For once I agree with you shuttler. You have a valid argument. I did not look at this angle at all. It explains a lot of things about their overall service. I don't want to blame only AirIndia but most of the american airlines are cutting costs and are giving you peanuts and OJ for breakfast.
 
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