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Forget China: India Is Apple's Most Disappointing Market

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Forget China: India Is Apple's Most Disappointing Market

In early January, Apple warned that its revenue would fall 5% year over year during the first quarter of fiscal 2019, compared to a prior forecast for 1% to 5% growth, due to soft sales of iPhones -- particularly in China. The shocking guidance cut sent bulls scrambling, since the Greater China region generated nearly a fifth of Apple's revenue last year.

Investors have paid less attention to India. Apple once considered India to be its next major growth market. After all, the number of smartphone shipments in India surged from 80 million in 2014 to 150 million in 2018, according to Counterpoint Technology Market Research, and rising income levels in the country should have boosted demand for iPhones. Yet demand for Apple's products has hit a brick wall in India, according to Counterpoint.

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  • A woman uses an iPhone XR.

The firm reported that Apple's iPhone shipments in India more than doubled from 1.5 million in 2014 to 3.2 million in 2017, but plunged roughly 50% to just 1.6 million to 1.7 million units in 2018 -- or about 1% of India's smartphone market. Counterpoint attributed the drop-off primarily to the high prices of Apple's latest models and tougher competition. Discounts on older iPhones, zero-down-payment offers, and cash-back plans also failed to attract new buyers.

A market ruled by cheap Android devices

Indian smartphone users clearly favor cheaper Android devices over iPhones, so Chinese OEMs like Xiaomi, Oppo, and Vivo; Indian OEM Micromax, and South Korea's Samsung rule the market. Here's how their market shares shifted between the third quarters of 2017 and 2018:

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Source: Counterpoint Research.

Apple is stuck in the shrinking "others" category as these Android OEMs carve up the market. It also faces tough competition within the fragmented market of underdogs -- Counterpoint recently reported that Chinese premium Android device maker OnePlus shipped 500,000 units in India during the fourth quarter, while Apple shipped just 400,000 units.

Apple's dismal performance in India shouldn't have come as a surprise, since the average Indian consumer has less purchasing power than the average Chinese consumer. Microsoft and Alphabet have already been struggling with that fact.

Before Microsoft shuttered most of its mobile hardware business, its India strategy was focused on selling its cheapest Lumia devices and cheap "smart feature phones" there. Google launched its Android One initiative to set unified standards for low-end Android devices in emerging markets, and invested in the popular KaiOS operating system for smart feature phones. Neither company saw a bright future for premium phones in India.

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  • A young man checks his phone at the train station.

Apple's launch of the "cheaper" iPhone 5c in 2013 seemed to mirror those strategies, but with its small screen and a nearly $600 debut price, its appeal was limited. Apple likely made the same mistake with the iPhone XR, a less-expensive variant of the iPhone X family that was still far too pricey to lure customers away from mid-range Android devices.

The cheapest iPhone XR still cost over $1,000 when it launched in India -- about 40% more than its price in the U.S. That price could fall slightly as Apple moves some iPhone production to India, but the move may have more to do with avoiding tariffs than selling iPhones at lower prices.

Can Apple still grow in India?

Apple generally doesn't break out its sales figures for India separately. However, CEO Tim Cook stated during last quarter's conference call that sales were flat in India for that quarter. Yet he also said that he was still a "big believer" in India and "very bullish" on the country's growth prospects. Cook also thinks that opening Apple Stores across India could attract more customers to the company's products.

Yet Apple's options in India seem limited at this point. It probably won't launch significantly cheaper devices in an effort to gain market share from its Android rivals, since that would tarnish its brand. Therefore, Apple needs to get ahead of the tech curve and impress the high-end niche market -- but that won't be easy with its rivals launching head-turning devices this year, including Samsung's foldable Galaxy phones and notchless full-screen devices like Xiaomi's Mi Mix 3.

Source:
Forget China: India Is Apple's Most Disappointing Market
 
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Thats Good. Unlike OnePlus, Apple never was interested in investing in India. The lack of local investment bites. I can't believe they are "disappointed' now.

https://qz.com/india/689666/from-arrogance-to-servility-apples-u-turn-in-india/

“I love India but I believe that Apple has higher potential…in some other countries. That doesn’t mean we’re not interested in India—we are. We’re going to continue putting some energies there, but in the intermediate term there will be larger opportunities elsewhere,” Apple CEO Tim Cook said in July 2012.

https://appleinsider.com/articles/1...one-taxes-import-restrictions-in-india-market
 
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Like that blogger woman said "Indian are too poor to return an iPhone"
 
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iPhones have no market in India. Indians prefer bang for buck.
 
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Thats Good. Unlike OnePlus, Apple never was interested in investing in India. The lack of local investment bites. I can't believe they are "disappointed' now.

https://qz.com/india/689666/from-arrogance-to-servility-apples-u-turn-in-india/

“I love India but I believe that Apple has higher potential…in some other countries. That doesn’t mean we’re not interested in India—we are. We’re going to continue putting some energies there, but in the intermediate term there will be larger opportunities elsewhere,” Apple CEO Tim Cook said in July 2012.

https://appleinsider.com/articles/1...one-taxes-import-restrictions-in-india-market
OnePlus together with Xiaomi and Oppo appears to recognize early on that to succeed in Indian market, you have to genuinely show long term commitment and embed deeply into the economy by setting up factories, research center, HQ, etc.
 
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OnePlus together with Xiaomi and Oppo appears to recognize early on that to succeed in Indian market, you have to genuinely show long term commitment and embed deeply into the economy by setting up factories, research center, HQ, etc.

Apple thinks that everyone is dying to have that shiny cut apple logo travelling in their pockets. As much as they have a good technology platform, it is definitely not seen as "worth it" anymore, given that android platforms hae really matured and offer far more features than iOS in India.

OnePlus, Xiaomi and Oppo/Vivo have been killing it since day one since they are serious about the market and have delighted their customers; not only with price but with value for money.
 
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OnePlus together with Xiaomi and Oppo appears to recognize early on that to succeed in Indian market, you have to genuinely show long term commitment and embed deeply into the economy by setting up factories, research center, HQ, etc.

Yep, the sooner others get this, the better for them. China is very pragmatic and has much recent experience from its end too....so good on them.
 
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The consumers here are knowledgeable and have certain expectations. Samsung got that pretty late and are now forced to come with M series. Moto saw that and came up with G series but since lenovo bought them their lineup got screwed.
 
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